FAQ
What materials are the aprons made out of?
The aprons are made of hardwearing cotton canvas fabric that is extremely durable and easy to care for. The details are assembled from brass detailing and genuine leather.
How long does shipping take?
It depends on where you are. Overseas deliveries can take anywhere from 7-28 days. Delivery details will be provided in your confirmation email. We ship directly from our supplier and don't overproduce product in order to be sustainable and environmentally responsible.
What countries do you ship to?
We ship worldwide to many countries from our factory & warehouse locations. Regrettably, if your country is not listed below, unfortunately we do not offer a shipping service to your area at present. We regularly review this list Australia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong, Hungary, Ireland, Italy, Japan, Jersey, Korea (the Republic of), Latvia, Lithuania, Luxembourg, Malaysia, Monaco, Netherlands (the), New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan (Province of China), United Arab Emirates (the), United Kingdom of Great Britain and Northern Ireland, United States of America (the)
Do you accept returns?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
How can I amend or cancel my order?
If you need to amend or cancel your order, please contact our customer service team as soon as possible, confirming the details of the order you want to change. Please note that during our sale or other high order volume peaks, we are unable to cancel or amend any orders. Unfortunately, it will not always be possible to amend or stop the order if it has already been completed and dispatched by our warehouse.
How can I pay for my order?
We offer a variety of payment options for our customers to make it easier and more convenient to pay. We take fraud very seriously, so please be aware that all credit and debit cardholders are subject to validation checks and authorisation by the card issuer. We may contact you to validate details for your protection as well as ours. We have the right to refuse any orders we believe to be fraudulent or are not able to meet our checks.
Is your payment system secure?
Yes. The Payment Card Industry Security Standards Council created a standard to protect cardholder data used for online payments. All stores powered by Shopify are PCI compliant by default so you can keep your payment information and business data safe.
The aprons are made of hardwearing cotton canvas fabric that is extremely durable and easy to care for. The details are assembled from brass detailing and genuine leather.
How long does shipping take?
It depends on where you are. Overseas deliveries can take anywhere from 7-28 days. Delivery details will be provided in your confirmation email. We ship directly from our supplier and don't overproduce product in order to be sustainable and environmentally responsible.
What countries do you ship to?
We ship worldwide to many countries from our factory & warehouse locations. Regrettably, if your country is not listed below, unfortunately we do not offer a shipping service to your area at present. We regularly review this list Australia, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong, Hungary, Ireland, Italy, Japan, Jersey, Korea (the Republic of), Latvia, Lithuania, Luxembourg, Malaysia, Monaco, Netherlands (the), New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan (Province of China), United Arab Emirates (the), United Kingdom of Great Britain and Northern Ireland, United States of America (the)
Do you accept returns?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
How can I amend or cancel my order?
If you need to amend or cancel your order, please contact our customer service team as soon as possible, confirming the details of the order you want to change. Please note that during our sale or other high order volume peaks, we are unable to cancel or amend any orders. Unfortunately, it will not always be possible to amend or stop the order if it has already been completed and dispatched by our warehouse.
How can I pay for my order?
We offer a variety of payment options for our customers to make it easier and more convenient to pay. We take fraud very seriously, so please be aware that all credit and debit cardholders are subject to validation checks and authorisation by the card issuer. We may contact you to validate details for your protection as well as ours. We have the right to refuse any orders we believe to be fraudulent or are not able to meet our checks.
Is your payment system secure?
Yes. The Payment Card Industry Security Standards Council created a standard to protect cardholder data used for online payments. All stores powered by Shopify are PCI compliant by default so you can keep your payment information and business data safe.